ETEK International, Colombia branch (hereafter referred to as ETEK), guarantees the security of all information pertaining to employees, clients, suppliers, and third parties through information security protection mechanisms.
All data subjects whose data ETEK processes have the right at any time to:
- Know, update, and correct their personal data. This applies to all information provided to the organization, inherent to the company’s operations.
- Be informed, upon request, about how ETEK handles such information.
- Submit any complaints or grievances regarding the processing of personal data to the Superintendence of Industry and Commerce.
- Revoke the authorization and/or request the deletion of data when the processing does not respect the constitutional and legal principles, rights, and guarantees.
- Access their personal data that has been processed by ETEK free of charge.
ETEK commits to:
- Collect, transfer, store, use, circulate, delete, share, and transmit personal data for purposes directly derived from the corporate purpose, maintaining the confidentiality and proper management of this information.
- Request authorization for data handling from all data subjects. See:
- EDC_PFIN_F_006_Customer and Supplier Registry,
- EDC_PREH_F_022_Authorization for Verification – Disclosure Information,
- Personal Data Authorization, EDC_PREH_F_025_Processing and Use of Personal Data
- Establish mechanisms that ensure the integrity, confidentiality, and availability of all personal data handled with the data subject’s authorization.
- Respond to the data subject’s requests regarding the information processing.
- Register the databases managed by ETEK with the appropriate authorities.
- Inform the relevant authorities about any serious event that is not under the company’s management and that compromises the personal information processed by the organization.
COMMUNICATION AND CUSTOMER SERVICE:
For handling requests, complaints, or claims regarding the processing of personal data, ETEK has appointed the Personal Data Protection Committee located at Kra. 13 # 93B – 51 Chicó (Bogotá), to which one may reach out from Monday to Friday (business days) from 08:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m., at the telephone number 2571520 or via email at datospersonales@etek.com